Medical Billing Specialist - Remote

Job Summary

Remote Medical Billing Specialists provide best-in-class billing services to our private pediatric practice clients. Review claims for accuracy; oversee processing of claims to payers; resolve insurance company payments that are late, underpaid or denied; work closely with providers, practice managers and staff to implement best practice protocols.


  • Learn and become proficient with the premiere pediatric system in the industry- Physician’s Computer Company (PCC) Billing.
  • Efficiently analyze insurance claims throughout the submission process, insuring claims are accurately coded in a timely fashion, and for optimum reimbursement and compliance.
  • Ensure that all claims reach the payers, and independently resolve any issues (underpayments, denials, etc.) with the claims so they are paid fully and on time.
  • Post payments, organize processing of patient correspondence and statements.
  • Answer phone inquiries from patients regarding benefit coverage and making payments.
  • Consult with the practice manager, front desk staff and providers on a regular basis to implement and maintain quality assurance, optimal billing procedures and client satisfaction.


  • Minimum 4 years of medical (physician) billing or closely related experience
  • Working knowledge of medical terminology, anatomy and physiology
  • Strong communication and interpersonal skills
  • Proficient in office based computer programs- Word, Excel, Outlook, G-mail
  • Experienced in navigating payer websites for policies and rules, as well as conducting general online research.
  • Strong time management and customer service skills
  • Strong attention to detail and follow through
  • Demonstrated ability to self-manage

Ideal Characteristics

  • Passion for achieving excellence
  • Works with a blend of quality, speed, and accuracy
  • Able to work independently and on a team
  • Effective and efficient with problem solving
  • Motivated learner who is able to grow through challenges
  • Familiarity with the proper use of ICD-10, CPT, HCPCS coding rules
  • Knowledge of Medicare’s National Correct Coding Initiatives edits
  • Pediatric or Primary care billing experience
  • Prior experience working remotely
  • AAPC, CPC medical coder certification

Additional Requirements for Remote Staff

  • This position is intended for candidates who reside out of state or outside of a reasonable commuting range.  Local candidates are invited to apply for an onsite Medical Billing Specialist position.
  • Must be willing and able to travel to VT for interview, initial training and annual staff meetings (subject to COVID-19 safety and guidelines)
  • A private and distraction-free workspace for HIPAA compliance


  • Health, vision and dental insurance
  • CTO accrued from the 1st day of employment, beginning with 2 weeks
  • 6 paid holidays with 5 additional paid days during Thanksgiving and winter holiday period
  • 3 paid days for personal emergency
  • Paid time off for volunteer community service
  • Paid parental leave
  • Employee retirement account with 3% matching