Our Team of Experts
Karen Torrey
Patient Account Specialist
Karen came to PedsOne after a fulfilling career in banking. She spent forty years at the same bank starting as a teller and concluding as a store manager. She says it was the job that became a real career.
At PedsOne Karen is settling into her customer service position where she can use her wide skill set to help the team reach their goals. Her superpower has become collection calls, which she refers to as “reminder” calls.
Karen lives in West Bolton with her husband of forty years with both daughters and their husbands living nearby along with her two favorite (and only) grandchildren. She enjoys cooking, reading, walking and basking in the glow of her large family. She is lucky number seven in a family of nine children.
“...We are seeing some signs of progress. Our AR days is going slightly down (30 right now) and our revenue for the year is up about 25%. We have a long way to go, but getting the right people was the first step. I can't believe we've gotten to this place from where we were.
I can't thank PedsOne enough for your help and guidance during the dark time. Seeing your feedback in black and white was the final information my partners need to go forward with a staff transition and to devote more resources to billing.”
Jenny Anderson MD, Lamorinda Pediatrics