Our Team of Experts
Karen Torrey
Patient Account Specialist
Karen came to PedsOne after a fulfilling career in banking. She spent forty years at the same bank starting as a teller and concluding as a store manager. She says it was the job that became a real career.
At PedsOne Karen is settling into her customer service position where she can use her wide skill set to help the team reach their goals. Her superpower has become collection calls, which she refers to as “reminder” calls.
Karen lives in West Bolton with her husband of forty years with both daughters and their husbands living nearby along with her two favorite (and only) grandchildren. She enjoys cooking, reading, walking and basking in the glow of her large family. She is lucky number seven in a family of nine children.
“We've been very happy with PedsOne. You have brought a high level of analysis and professionalism to the billing process that is tailored to our pediatric practice. In fact, PedsOne has gone above and beyond, supplying us with a level of support that helps us maximize every aspect of our practice management- from staffing decisions, to patient service and best practices, as well as revenue production- all in a timely and responsive manner. The return has been immediate and significant. We are a more efficient, smarter practice thanks to PedsOne.”
Katherine Hough, MD, Pediatrics on Hudson