Our Team of Experts

Jenn Austin

Senior Billing Specialist & Team Lead

Jenn developed her billing skills for many years in the orthodonture specialty focusing on the management of daily contracts, charge posting, coding and resolving unpaid balances.

At PedsOne, Jenn has proven herself to be a particularly adept at quickly figuring out how best to bill for problem payers (you know who you are). With quiet but fierce determination, she astutely assesses the problems and finds creative solutions. Jenn is also one of our go-to experts when a practice needs a full pediatric revenue cycle audit.

At home, Jenn appreciates every moment with her husband and children. She enjoys cooking and creating  fantastic meals out of a few ordinary ingredients. Jenn has visited 13 of the US states so far, but her dream destination is Fiji.