Our Team of Experts

Grace Russell

Patient Account Specialist

Grace joins us from right here in the green mountain state of Vermont where she is a 5th generation Vermonter. She’s the youngest of four children.

Grace is a cooking and baking enthusiast. She loves spending time with her family and friends, in addition to her ‘children’, a cat named Moose and a dog named Blu.

Prior to joining PedsOne, Grace was in the Air Force as a medical administrator for four years. She worked in different sections of the healthcare administration field including medical records and release of information and ended her Air Force career in a specialty unit called the Personnel Reliability Program, which she found incredibly rewarding.

“I really enjoy how my role at PedsOne empowers me to problem-solve and help parents navigate the billing process”.

As we get busier, one of the challenges we are facing is not losing the personal attention that sets us apart from our competitors. PedsOne provides service the same way we try to: individualized and personal. We really appreciate it. Working with Nancy is a pleasure. She and (our office manager) seem to work seamlessly.
David Siegler, MD,
Pediatrics on Hudson